ErinLabs AI | Voice & Chat AI Agents for Modern Contact Centers
A multilingual AI chat agent that closes conversations across WhatsApp, web and app. Hands off to your team with full context when it should.
WhatsApp, web widget, in-app, iMessage and RCS — with a single context layer.
LLM-grounded responses handle unscripted questions, not just intents.
Escalate to a human with the entire transcript, intent and sentiment — no repetition.
Whatever the caller heard, the chat agent knows — and vice versa.