ErinLabs AI | Voice & Chat AI Agents for Modern Contact Centers
ErinLabs AI auto-QAs 100% of your calls against your rubric, in every language. Compliance and coaching built on evidence, not sampling.
100% coverage on your custom rubric — mis-selling, tone, disclosures, greeting, close.
Timestamped, quotable evidence for every rubric line. Auditor-ready across GDPR, HIPAA and DPDP scopes.
Agent-level scorecards with the specific clips that need attention.
Different rules for collections, sales, servicing, healthcare — no compromises.